Support and FAQs
We provide support for the basic operations of various systems.
Frequently Asked Questions
- General inquiries regarding donations
If you are not yet using the system, please contact us at hellogunjo.org.
System users: please navigate to the customer portal by clicking on this link.
- Regarding support donations for Botamaru-Yuki
For accounting purposes, your support donations are treated as "donations to the Foundation's sponsorship activities." Please note that this differs from a donation (gift) made directly to Botamaru-Yuki herself. The funds paid by the Foundation to Botamaru-Yuki are processed as "commission-based sponsorship fees" under the contract.